The small variation: if you should be looking for a distinctive engagement ring or special anniversary present, Leibish & Co. provides a strong stock of high-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business is operating online since 1998 with your own touch with earned perform company from around the world. Leibish & Co. makes it easy to buy free stones or even make use of their cost-free “Design your” device to bring your perfect bit of jewellery alive. With many years of expertise and solid design under their buckle, Leibish & Co. is on the brink of expanding their supply to watches alongside add-ons.
Share
When Leibish Polnauer established 1st on line diamond company in 1998, it took nearly an entire day to publish just one image and explanation to his site â but he had been a visionary who watched potential inside the fledgling arena of e-commerce. “as he sees the potential in a concept, he will do everything inside the power to progress with it,” said Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced a fruitful, family-run procedure together with his wife and children helping in management opportunities. They will have cultivated an effective online business with workplaces situated throughout the world. Leibish & Co. is actually a leader in special coloured diamonds and gemstones which are difficult to get somewhere else. Their diamonds may also be conflict-free, basically an important factor for several buyers.
“People visited you simply because they seek out some thing some various, some thing a tad bit more unique than what everyone has,” Benji stated.
While Leibish & Co. provides top-quality old-fashioned diamonds, the business focuses primarily on colorful, distinctive precious jewelry. When asked the reason why the business has this type of a higher buyer return price, Benji rapidly pinpoints why.
“its a mixture of excellent products, fantastic service, and jewellery created on greatest amounts of perfection,” the guy stated. “The precious jewelry we make is not your daily, mass-produced particular product. Every piece is tailor-made to completely fit the diamond or gemstone selected by client.”
A household Affair With individual Service
Leibish & Co. is a genuine household business, with Leibish’s members of the family playing key parts for the business.
Leibish functions as Founder and President for the company, while their girlfriend, Rosi, is the company’ occasions Manager. Their particular oldest girl, Chavi, serves as the Lead Jewelry Designer â which can be an enormous duty since custom jewellery makes up above 50per cent associated with the organizations business, Benji mentioned.
Leibish’s oldest child, Yossi, will be the President of Leibish & Co. Another son, Shmulik, who is a graduate for the Gemological Institute of The united states, may be the fundamental Diamond Buyer when it comes down to company. “Shmulik is actually, actually, certainly the majority of gifted tone diamond experts in a,” Benji mentioned.
Leibish’s boy Itzik is the organizations COO and runs their ny workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, may be the company’s CFO.
“among the longtime members of the group, I am able to let you know that, though there is not any relationship, they start thinking about myself, and others, section of their loved ones,” Benji stated. “all of us bring our own expertise towards company, but collaborate to consistently expand the company.”
Customers are also handled like family at Leibish & Co., the spot where the company invests electricity into personal solution and income. “if you’ve ever handled one specific agent, like, that’s the same person could usually deal with, whatever you happen to be contacting or composing in about,” Benji said. “we do not have confidence in moving customers around to various departments when they have a question or specific concern they wish to manage.”
Clients result from All Over the World
Leibish provides several various kinds of consumers: you’ll find buyers, whom mainly shop through the web site, retailers, and those during the trade business, who generally go to the company’s main practices in nyc, Israel, and Hong Kong.
Most Leibish & Co.’s clients are from United States. Their after that best audience is actually Canada, followed closely by the uk, Australia, Hong-Kong, and also the remainder of European countries.
Consumers at each period of life shop at Leibish & Co., though nearly all are within centuries of 35 and 54, Benji stated. In addition, the firm garners roughly 300,000 internet site visits each month â and keeps nearly all of the clients coming back.
“with well over a 70percent return client score, we remain among the most popular organizations inside our market,” he mentioned.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. stocks high-end jewellery, but also keeps inventory flexibility, especially for web consumers, Benji mentioned. The company sells a huge selection of free expensive diamonds and priceless gems, but their important goods are tailored jewelry designs.
“We keep a sizable selection of multicolor diamond and gem precious jewelry, which includes on the rarest colors ever before viewed,” he said. “we’re recognized most readily useful by our bread-and-butter services and products â yellow diamond and green diamond wedding rings. But we sell diamond jewelry of nearly every tone, and valuable gemstones â including sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, also, but our knowledge is in the field of shade.”
For customers with anything at heart and need help rendering it possible, Leibish & Co. supplies a “Design yours” jewelry device, which Benji stated is its best product.
“normally, while looking for a unique part, people frequently desire certain rocks and setting styles they will have already fallen in love with,” he said. The “Design your own personal” tool enables clients to create an item utilising the material, setting, and steel regarding option.
“It allows these to deliver their own hopes and dreams to life â with this expertise in workmanship,” Benji told you.
Extras & brand new using the internet Tools in Store for Leibish & Co.
because it seems toward the long term, Leibish & Co. is actually gradually shifting toward higher-ticket products and much more item range. The organization seems comfortable branching off to new product lines as a result of the determination and love it applies to most appropriate their existing productions.
“We have spoken of bringing in lots of extras â such as deluxe watches, bags, and also pencils,” Benji stated. “But we made a decision to hold back until we initial perfected our very own major distinctive line of item, in fact it is diamond jewelry.”
Leibish & Co. is researching ways to continue refining its popular site, too. A proven way it intends to boost its internet based knowledge is through adding augmented reality features, that may provide digital buyers a lot more of an in-store knowledge.
As an organization using its sources in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional sector which views change while the different, perhaps not the rule.